A name on the hook. Not a refund.
Every ComplianceForge system has one person accountable for it. They're named in your proposal, they validate the system before you get it, and they sit in the audit room when it's tested.
Who sits in the room
I'm the first named validator. I founded ComplianceForge.
I've spent thirty years in business: ten in manufacturing and fifteen in mining, in COO, CFO and Head of Strategy roles. I'm a Lead ISO Auditor, so I know the audit from both sides of the table.
I've run the processes the standards describe, not just read the standards. That's what lets me answer an auditor's challenge in real time, and know when to concede and when to hold.
Named validator
- Name
- Brad Wynne
- Qualifications
- Chartered Accountant, Chartered Secretary, Six Sigma, Lead ISO Auditor
- Experience
- Thirty years in business: ten in manufacturing, fifteen in mining
- Roles held
- COO, CFO and Head of Strategy
- Based
- Australia. Working wherever clients are.
What they do in the audit room
The auditor's job is to test your system. Your validator's job is to make sure the test is fair, the evidence is found, and your people aren't left alone with a hard question.
Before
- Validates the system against our eight-point checklist.
- Briefs your management representative on the audit plan.
- Runs a mock challenge with the people who'll be questioned.
- Maps where every piece of evidence lives.
During
- Sits alongside your management representative.
- Answers clause challenges and explains the reasoning behind your controls.
- Puts the right record in front of the auditor, fast.
- Concedes what should be conceded. Holds what holds.
After
- Helps you respond to findings and write corrective actions.
- Debriefs what the auditor tested and what to tighten.
- Feeds what was learned back into your system.
What a validator won't do
Credibility in the room depends on knowing the line. These are ours.
- Answer for your people on work only they do. The auditor needs to hear from them. We prepare them to answer well.
- Argue a finding that's right. A fair finding, fixed properly, is worth more than a won argument.
- Issue or promise a certificate. Certification bodies decide independently. That independence is what makes the certificate worth having.
- Sell anything to auditors or certification bodies. Our relationships with them are professional, never commercial.
- Change without telling you. Your validator is named in your proposal and stays named.
Why a person, not a promise?
A refund doesn't win back a tender. If certification is a condition of a contract, the only thing that matters is passing, on the day it's tested.
Software gets you most of the way. The named validator is the part that decides whether you pass. Any written commitment we make sits in your proposal, bound to a defined scope. We don't sell on it. We sell the person.